Certified Members: 84
Total Members: 219

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Continuing Education

By |2019-08-18T20:38:35+00:00August 18th, 2019|Announcements|

As a volunteer organization, we desperately need the assistance of our fellow CSP’s to provide the most current information on surveillance trends, best practices, and methodology. We obtain the majority of our material and information from our membership and are calling on our CSP’s, as our most knowledgeable members, for contributions.

Willing To Share?

By |2020-11-20T01:26:14+00:00June 24th, 2020|Announcements|

IACSP is searching for surveillance departments that would be willing to share their internal controls for the Sports Book with the IACSP Board of Directors. If willing and able, please forward to info@iacsp.org. Thank you very much for your assistance!

Video Review and Investigation

By |2020-02-27T00:41:58+00:00February 27th, 2020|Articles, Trends & Best Practices|

A large part of a surveillance agent’s job is reviewing video to locate an incident or event such as theft, guest slip or fall, or a violation of policy by an employee. While these types of review and many others are conducted almost daily, most surveillance personnel have never received any formal training nor has there been an industry-wide best practice established for conducting reviews. This lack of training results in inefficient review as well as the poor documenting and securing of necessary evidence.

Demystifying Surveillance

By |2019-11-21T05:16:57+00:00November 21st, 2019|Articles|

The surveillance department is a mystery to those outside it. And it should be. There really isn’t any reason why most employees and guests need to know anything about how surveillance operates.

The Changing Focus of the Casino Surveillance Team

By |2019-08-26T02:36:31+00:00August 26th, 2019|Articles, Growth & Change|

Old-time surveillance directors (and I’m certainly one of them) will tell you that when we started it was all about table games. In those days, they really were the only game in town as far as the casino was concerned. The casino shift manager was God, and the floor people and dealers were like the rich kids at school. They only hung out with each other, made all the money, got all the girls, and drove the best cars. They even had their own break rooms and food!

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