29 Jul

Casino Math: Know Your Numbers

In this session, we discuss understanding the key formulas and statistics that surveillance personnel particularly those individuals seeking advancement need to know. Knowing what your games and devices should win and hold is critical to understanding what games and devices you should be watching, or employee to watch. Casino math applies to all areas of the casino resort. F&B, Players Club, Marketing, Hotel, all can be monitored through their business intelligence and the statistics they use to manage their department. We will also discuss how most department heads don’t know their own numbers or may never look at them. This is a fundamental concern that all surveillance need to know and build into their strategic planning to provide protection to their property.