Your first step towards certification.
- Members Only website access
- Formal Education & Training
- Stay informed with industry trends
- Board Members Available 24/7
Internationally Recognized. Online Courses.
- What is an IACSP Certification?
- Why is certification a good idea?
- How does one become certified?
- Review complete Syllabus
All events are free to Members.
- Online webinars by leaders in Casino Surveillance
- Discounted private events
- Access to professional content and material
A large part of a surveillance agent’s job is reviewing video to locate an incident or event such as theft, guest slip or fall, or a violation of policy by an employee. While these types of review and many others are conducted almost daily, most surveillance personnel have never received any formal training nor has there been an industry-wide best practice established for conducting reviews. This lack of training results in inefficient review as well as the poor documenting and securing of necessary evidence.
Old-time surveillance directors (and I’m certainly one of them) will tell you that when we started it was all about table games. In those days, they really were the only game in town as far as the casino was concerned. The casino shift manager was God, and the floor people and dealers were like the rich kids at school. They only hung out with each other, made all the money, got all the girls, and drove the best cars. They even had their own break rooms and food!
As a volunteer organization, we desperately need the assistance of our fellow CSP’s to provide the most current information on surveillance trends, best practices, and methodology. We obtain the majority of our material and information from our membership and are calling on our CSP’s, as our most knowledgeable members, for contributions.
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