The IACSP is conducting its first Surveillance Director's Report. This report will be focused on providing surveillance directors with key strategies, practices, and tactics they can use to better protect their operations.
IACSP is searching for surveillance departments that would be willing to share their internal controls for the Sports Book with the IACSP Board of Directors. If willing and able, please forward to info@iacsp.org. Thank you very much for your assistance!
A large part of a surveillance agent’s job is reviewing video to locate an incident or event such as theft, guest slip or fall, or a violation of policy by an employee. While these types of review and many others are conducted almost daily, most surveillance personnel have never received any formal training nor has there been an industry-wide best practice established for conducting reviews. This lack of training results in inefficient review as well as the poor documenting and securing of necessary evidence.
Surveillance watches the casino and that’s the way it’s always been and will always be. Gaming is just too important and so exposed to risk than every other area and department on the property and must be constantly observed and monitored. Or is it?
Call to members to help contribute to a new Whitepaper being established by IACSP. Your assistance would be greatly appreciated. A copy of the Whitepaper will be provided upon submission of this form with further instructions.