Demystifying Surveillance
The surveillance department is a mystery to those outside it. And it should be. There really isn’t any reason why most employees and guests need to know anything about how surveillance operates.
The Changing Focus of the Casino Surveillance Team
Old-time surveillance directors (and I’m certainly one of them) will tell you that when we started it was all about table games. In those days, they really were the only game in town as far as the casino was concerned. The casino shift manager was God, and the floor people and dealers were like the rich kids at school. They only hung out with each other, made all the money, got all the girls, and drove the best cars. They even had their own break rooms and food!
Continuing Education
As a volunteer organization, we desperately need the assistance of our fellow CSP’s to provide the most current information on surveillance trends, best practices, and methodology. We obtain the majority of our material and information from our membership and are calling on our CSP’s, as our most knowledgeable members, for contributions.
Teamwork within the Surveillance Room
I can say that the one thing that has worked for me in many rooms is patience, understanding, and even talking to the team routinely
Job Opening in WA – Surveillance Technician
Currently looking for qualified candidates for a Surveillance Technician position at Angel of the Winds Casino Resort in Arlington, Washington.