BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//wp-events-plugin.com//7.2.3.1//EN
BEGIN:VEVENT
UID:1@iacsp.org
DTSTART:20180122T090000Z
DTEND:20180122T103000Z
DTSTAMP:20180122T192114Z
URL:https://iacsp.org/events/proactive-surveillance/
SUMMARY:Proactive Surveillance
DESCRIPTION:Policies and procedures within the surveillance monitor room. E
 ffective and efficient ways to manage a surveillance room. Important of co
 mmunication with the other department managers.
ATTACH;FMTTYPE=image/jpeg:https://iacsp.org/wp-content/uploads/2018/01/pro
 active_surveillance_webinar_banner.png
CATEGORIES:CSP,Webinars
END:VEVENT
BEGIN:VEVENT
UID:2@iacsp.org
DTSTART;TZID=America/Los_Angeles:20180726T090000
DTEND;TZID=America/Los_Angeles:20180726T103000
DTSTAMP:20180723T152813Z
URL:https://iacsp.org/events/internal-theft-fraud-data-analytics/
SUMMARY:Internal Theft and Fraud with Data Analytics
DESCRIPTION:In this webinar\, we will discuss the importance of proactively
  monitoring your property for theft and fraud committed by employees. Such
  activity occurs in all areas and departments of the modern-day gaming pro
 perty and can result in the loss of thousands and even millions of dollars
 .
ATTACH;FMTTYPE=image/jpeg:https://iacsp.org/wp-content/uploads/2018/07/int
 ernal_theft_fraud_1_webinar_banner.png
CATEGORIES:CSP,Webinars
END:VEVENT
BEGIN:VEVENT
UID:4@iacsp.org
DTSTART;TZID=America/Los_Angeles:20190208T100000
DTEND;TZID=America/Los_Angeles:20190208T111500
DTSTAMP:20190126T055716Z
URL:https://iacsp.org/events/avoiding-security-surveillance-land-mines/
SUMMARY:Avoiding Security/Surveillance Land Mines
DESCRIPTION:In this session we not only explore the new technology availabl
 e to us in Casino Security & Surveillance but also examine several cases w
 here technology has failed us.
CATEGORIES:Webinars
END:VEVENT
BEGIN:VEVENT
UID:6@iacsp.org
DTSTART;TZID=America/Los_Angeles:20190301T090000
DTEND;TZID=America/Los_Angeles:20190301T103000
DTSTAMP:20190130T230345Z
URL:https://iacsp.org/events/internal-theft-and-fraud-with-data-analytics/
SUMMARY:Internal Theft and Fraud with Data Analytics
DESCRIPTION:This session covers the importance of proactively monitoring yo
 ur property for theft and fraud committed by employees. 
CATEGORIES:CSP,Webinars
END:VEVENT
BEGIN:VEVENT
UID:8@iacsp.org
DTSTART;TZID=America/Los_Angeles:20190529T080000
DTEND;TZID=America/Los_Angeles:20190529T091500
DTSTAMP:20190425T210703Z
URL:https://iacsp.org/events/surveillance-audits/
SUMMARY:Surveillance Audits
DESCRIPTION:Audits are a surveillance departments single most powerful weap
 on for the detection of internal and external theft\, and fraud including 
 those schemes requiring collusion with outside agents. Key point to be dis
 cussed: An audit should always find something.
CATEGORIES:CSP,Webinars
END:VEVENT
BEGIN:VEVENT
UID:9@iacsp.org
DTSTART;TZID=America/Los_Angeles:20190628T090000
DTEND;TZID=America/Los_Angeles:20190628T103000
DTSTAMP:20190613T192518Z
URL:https://iacsp.org/events/protecting-the-warehouse-and-receiving-dock/
SUMMARY:Protecting the Warehouse and Receiving Dock
DESCRIPTION:In this session we discuss the basic operation of critical area
 s\, where they are vulnerable and why\, as well as how to protect them.
CATEGORIES:CSP,Webinars
END:VEVENT
BEGIN:VEVENT
UID:12@iacsp.org
DTSTART;TZID=America/Los_Angeles:20190726T090000
DTEND;TZID=America/Los_Angeles:20190726T104500
DTSTAMP:20190720T200924Z
URL:https://iacsp.org/events/card-counting-and-basic-strategy/
SUMMARY:Card Counting and Basic Strategy
DESCRIPTION:In Card Counting and Basic Strategy we will discuss the importa
 nce of Basic Strategy\, the simple plus minus card counting system\, and w
 hy it is used as the primary count system by surveillance personnel. We wi
 ll then apply basic strategy and card counting to a typical player evaluat
 ion and break down the components of the process. How we make our final de
 termination of a player's threat level\, and what to report to the Pit is 
 also discussed.
CATEGORIES:CSP,Webinars
END:VEVENT
BEGIN:VEVENT
UID:10@iacsp.org
DTSTART;TZID=America/Los_Angeles:20190819T080000
DTEND;TZID=America/Los_Angeles:20190819T094500
DTSTAMP:20190812T200642Z
URL:https://iacsp.org/events/managing-bj-as-a-business/
SUMMARY:Managing BJ as a Business
DESCRIPTION:Examines all the different values that a Card Counter might use
  and do we care ...
CATEGORIES:CSP,Webinars
END:VEVENT
BEGIN:VEVENT
UID:13@iacsp.org
DTSTART;TZID=America/Los_Angeles:20190904T090000
DTEND;TZID=America/Los_Angeles:20190904T104500
DTSTAMP:20190722T150508Z
URL:https://iacsp.org/events/skimmers/
SUMMARY:Skimmers
DESCRIPTION:ATM and POS skimmers victimize not only innocent consumers but 
 also the innocent businesses they are deployed at.  The business is ultima
 tely responsible for the security of their ATM and POS equipment.  Skimmin
 g activity can cause the business to loose the ability to receive Credit/D
 ebit transactions as a form of payment and in some cases can be financiall
 y responsible for illegal activity.  This session will detail the various 
 skimming techniques that are being used by criminals and how to spot this 
 activity inside your property.   
CATEGORIES:CSP,Webinars
END:VEVENT
BEGIN:VEVENT
UID:11@iacsp.org
DTSTART;TZID=America/Los_Angeles:20191014T080000
DTEND;TZID=America/Los_Angeles:20191014T094500
DTSTAMP:20190915T025635Z
URL:https://iacsp.org/events/the-illusion-of-craps/
SUMMARY:The Illusion of Craps
DESCRIPTION:How Dealers can actually make moves to distract you from them c
 learing their hands.
CATEGORIES:CSP,Webinars
END:VEVENT
BEGIN:VEVENT
UID:16@iacsp.org
DTSTART;TZID=America/Los_Angeles:20191120T080000
DTEND;TZID=America/Los_Angeles:20191120T093000
DTSTAMP:20191110T235842Z
URL:https://iacsp.org/events/proactive-surveillance-2/
SUMMARY:Proactive Surveillance
DESCRIPTION:This session covers the essential function of surveillance: det
 ecting advantage play\, cheating at gambling\, and internal and external t
 heft or fraud. Surveillance fundamentals that can be used to by a surveill
 ance agents within a proactive surveillance program are provided.
CATEGORIES:CSP,Webinars
END:VEVENT
BEGIN:VEVENT
UID:17@iacsp.org
DTSTART;TZID=America/Los_Angeles:20200116T080000
DTEND;TZID=America/Los_Angeles:20200116T080000
DTSTAMP:20191222T213900Z
URL:https://iacsp.org/events/sportsbook-operation/
SUMMARY:Sportsbook Operation
DESCRIPTION:As Sportsbooks open across the country surveillance personnel w
 ho may have never haven seen a Sportsbook must now protect one. This webin
 ar discusses the basics of sportsbook operation\, its terminology\, types 
 of bets that are made\, and recommendations for surveillance on how to pro
 tect it. Some of the common scam operations are reviewed.
CATEGORIES:CSP,Webinars
END:VEVENT
BEGIN:VEVENT
UID:15@iacsp.org
DTSTART:20200123T150000Z
DTEND:20200123T180000Z
DTSTAMP:20191223T222751Z
URL:https://iacsp.org/events/iacsp-csp-challenge-exam/
SUMMARY:IACSP: CSP Challenge Exam
DESCRIPTION:Join us on January 23\, 2020 at the Hard Rock Hotel and Casino 
 Tulsa to attend the CSP Challenge Exam. Those that successfully pass will 
 attain the internationally recognized CSP certification. The exam covers f
 our knowledge sets: 1. Gaming Operations 2. Surveillance Methodology 3. La
 w and Regulations 4. Loss Prevention and Risk Management.\n\nA study sessi
 on will be available through the 2020 Surveillance & Security Professional
  Forum on Wednesday\, January 22. (Registration to the forum is required t
 o attend the study session.) Visit the 2020 Surveillance & Security Profes
 sional Forum website at https://www.eventbrite.com/e/73063140821?aff=efbn
 eb for more information and to register for the forum. The forum will offe
 r an abundance of sessions during the week.
ATTACH;FMTTYPE=image/jpeg:https://cdn.iacsp.org/wp-content/uploads/2019/10
 /07235109/iacsp-get-certified.png
CATEGORIES:CSP,Exams
LOCATION:Hard Rock Hotel And Casino Tulsa\, 777 W Cherokee St\, Catoosa\, O
 K\, 74015\, United States
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=777 W Cherokee St\, Catoosa
 \, OK\, 74015\, United States;X-APPLE-RADIUS=100;X-TITLE=Hard Rock Hotel A
 nd Casino Tulsa:geo:0,0
END:VEVENT
BEGIN:VEVENT
UID:18@iacsp.org
DTSTART;TZID=America/Los_Angeles:20200226T080000
DTEND;TZID=America/Los_Angeles:20200226T093000
DTSTAMP:20200217T175312Z
URL:https://iacsp.org/events/video-review-investigation-and-retention-in-g
 aming-environments-2/
SUMMARY:Video Review\, Investigation\, and Retention in Gaming Environments
DESCRIPTION:This webinar discusses our IACSP White Paper "Video Review\, In
 vestigation\, and Retention in Gaming Environments." This is a recommended
  best practice for all any surveillance operation. The session addresses p
 rotocols of review including the establishment of it's priority level\, th
 e depth of review necessary\, and potential evidence that should be consid
 ered and secured.
CATEGORIES:CSP,Webinars
END:VEVENT
BEGIN:VEVENT
UID:20@iacsp.org
DTSTART;TZID=America/Los_Angeles:20200409T090000
DTEND;TZID=America/Los_Angeles:20200409T110000
DTSTAMP:20200329T195406Z
URL:https://iacsp.org/events/surveillance-role-pandemic/
SUMMARY:Surveillance's Role During and After the Pandemic
DESCRIPTION:We will explore the following as it pertains to the current pan
 demic:\n-Response\n-Recovery\n-Mitigation
CATEGORIES:Webinars
END:VEVENT
BEGIN:VEVENT
UID:19@iacsp.org
DTSTART;TZID=America/Los_Angeles:20200415T090000
DTEND;TZID=America/Los_Angeles:20200415T103000
DTSTAMP:20200506T171424Z
URL:https://iacsp.org/events/sportsbook-operation-2/
SUMMARY:Sportsbook Operation from a Surveillance Perspective
DESCRIPTION:As Sportsbooks open across the country surveillance personnel w
 ho may have never haven seen a Sportsbook must now protect one. This webin
 ar discusses the basics of sportsbook operation\, its terminology\, types 
 of bets that are made\, and recommendations for surveillance on how to pro
 tect it. Some of the common scam operations are reviewed.
CATEGORIES:CSP,Webinars
END:VEVENT
BEGIN:VEVENT
UID:21@iacsp.org
DTSTART;TZID=America/Los_Angeles:20200528T080000
DTEND;TZID=America/Los_Angeles:20200528T103000
DTSTAMP:20200506T181430Z
URL:https://iacsp.org/events/slots-game-protection/
SUMMARY:Slots Game Protection
DESCRIPTION:In this session\, we present some of the known concerns/vulnera
 bilities of the slot department and how surveillance should prepare themse
 lves and operate to protect this critical gaming department. 
CATEGORIES:CSP,Webinars
END:VEVENT
BEGIN:VEVENT
UID:22@iacsp.org
DTSTART;TZID=America/Los_Angeles:20200820T090000
DTEND;TZID=America/Los_Angeles:20200820T103000
DTSTAMP:20200805T190748Z
URL:https://iacsp.org/events/sportsbook-operation-from-a-surveillance-pers
 pective/
SUMMARY:Sportsbook Operation from a Surveillance Perspective
DESCRIPTION:As Sportsbooks open across the country surveillance personnel w
 ho may have never haven seen a Sportsbook must now protect one. This webin
 ar discusses the basics of sportsbook operation\, its terminology\, types 
 of bets that are made\, and recommendations for surveillance on how to pro
 tect it. Some of the common scam operations are reviewed.
CATEGORIES:CSP,Webinars
END:VEVENT
BEGIN:VEVENT
UID:24@iacsp.org
DTSTART;TZID=America/Los_Angeles:20200930T080000
DTEND;TZID=America/Los_Angeles:20200930T093000
DTSTAMP:20200916T183225Z
URL:https://iacsp.org/events/security-surveillance-operations/
SUMMARY:Security Surveillance Operations
DESCRIPTION:This webinar will cover security operations and techniques for 
 perimeter and parking protection.
CATEGORIES:CSP,Webinars
END:VEVENT
BEGIN:VEVENT
UID:25@iacsp.org
DTSTART;TZID=America/Los_Angeles:20201029T080000
DTEND;TZID=America/Los_Angeles:20201029T093000
DTSTAMP:20201009T185104Z
URL:https://iacsp.org/events/protecting-the-retail-pos-from-employee-theft
 -tools-techniques/
SUMMARY:Protecting the Retail POS from Employee Theft: Tools & Techniques
DESCRIPTION:In this webinar\, we will discuss:\n1) Why employees steal\n2) 
 Red flags of employee theft\n3) Detection tools & techniques
CATEGORIES:CSP,Webinars
END:VEVENT
BEGIN:VEVENT
UID:26@iacsp.org
DTSTART;TZID=America/Los_Angeles:20201216T090000
DTEND;TZID=America/Los_Angeles:20201216T103000
DTSTAMP:20201117T005218Z
URL:https://iacsp.org/events/detecting-crime-using-casino-and-resort-infor
 mation-and-intelligence/
SUMMARY:Detecting Crime Using Casino and Resort Information and Intelligenc
 e
DESCRIPTION:In this webinar\, we will discuss:\n1) Commonly available repor
 ts\n2) Typical gaming win percentages\n3) Exception reporting\n4) Case stu
 dies of criminal incidents and their detection using information and intel
 ligence
CATEGORIES:CSP,Webinars
END:VEVENT
BEGIN:VEVENT
UID:27@iacsp.org
DTSTART;TZID=America/Los_Angeles:20210129T080000
DTEND;TZID=America/Los_Angeles:20210129T093000
DTSTAMP:20210126T233256Z
URL:https://iacsp.org/events/proactive-surveillance-3/
SUMMARY:Proactive Surveillance
DESCRIPTION:This session covers the essential function of surveillance: det
 ecting advantage play\, cheating at gambling\, and internal and external t
 heft or fraud. Surveillance fundamentals that can be used by surveillance 
 agents within a proactive surveillance program are provided.
CATEGORIES:CSP,Webinars
END:VEVENT
BEGIN:VEVENT
UID:28@iacsp.org
DTSTART;TZID=America/Los_Angeles:20210224T080000
DTEND;TZID=America/Los_Angeles:20210224T093000
DTSTAMP:20210202T204653Z
URL:https://iacsp.org/events/audit-techniques/
SUMMARY:Audit Techniques
DESCRIPTION:Audits are a surveillance departments single most powerful weap
 on for the detection of internal and external theft\, and fraud including 
 those schemes requiring collusion with outside agents. Yes\, this weapon i
 s seldom used effectively\, if even used at all. A good audit program will
  identify critical areas and transactions that should be checked by the su
 rveillance team on a scheduled basis. Such areas and transaction are revie
 wed due to their vulnerability to theft and fraud and must be audited to f
 or indications of illicit activity. In this session we discuss the proper 
 methods to identify what should be audited\, how an audit should be perfor
 med\, and for how long.\n\nWe will also highlight best practices for audit
 s and how to increase your success rates. Key point to be discussed: An au
 dit should always find something.
CATEGORIES:CSP,Webinars
END:VEVENT
BEGIN:VEVENT
UID:29@iacsp.org
DTSTART;TZID=America/Los_Angeles:20210325T090000
DTEND;TZID=America/Los_Angeles:20210325T103000
DTSTAMP:20210308T225716Z
URL:https://iacsp.org/events/tribal-gaming-regulations-and-controls/
SUMMARY:Tribal Gaming Regulations and Controls
DESCRIPTION:In this session\, we will briefly discuss the levels that Triba
 l Gaming Operations and Surveillance may interact with when dealing with T
 ribal Gaming Regulations\, the Tribal State Compact and NIGC MICS\, as wel
 l as\, at the property level with Tribal Internal Controls and Internal Co
 ntrols for Operations along with Standards of Procedures and Policies. \n\
 nWe will also discuss the working relationship between the Tribal Gaming A
 gencies and Operations. How to work together professionally and collaborat
 ively to protect the property is stressed. Best practices for doing so are
  highlighted and recommended.
END:VEVENT
BEGIN:VEVENT
UID:30@iacsp.org
DTSTART;TZID=America/Los_Angeles:20210429T080000
DTEND;TZID=America/Los_Angeles:20210429T093000
DTSTAMP:20210331T210900Z
URL:https://iacsp.org/events/fundamentals_of_conducting_interviews/
SUMMARY:Fundamentals of Conducting Interviews
DESCRIPTION:This webinar will provide:\n•	Characteristics of a good inter
 viewer\n•	Purpose and Objectives of Interviews\n•	Do’s and Don’ts 
 of Interviewer Conduct\n•	Types of Questions Used in Interviews
CATEGORIES:CSP,Webinars
END:VEVENT
BEGIN:VEVENT
UID:33@iacsp.org
DTSTART;TZID=America/Los_Angeles:20210730T080000
DTEND;TZID=America/Los_Angeles:20210730T100000
DTSTAMP:20210712T020950Z
URL:https://iacsp.org/events/the-modern-casino-surveillance-executive-and-
 the-leveraging-of-technology/
SUMMARY:The Modern Casino Surveillance Executive and the Leveraging of Tech
 nology
DESCRIPTION:This session will include:\n•	Moving into AI\n•	How to do m
 ore\, with less\n•	Data Dredges and Pattern Recognition\n•	Proactive S
 urveillance
CATEGORIES:CSP,Webinars
END:VEVENT
BEGIN:VEVENT
UID:34@iacsp.org
DTSTART;TZID=America/Los_Angeles:20210930T080000
DTEND;TZID=America/Los_Angeles:20210930T090000
DTSTAMP:20210828T223448Z
URL:https://iacsp.org/events/2021-casino-surveillance-survey-results/
SUMMARY:2021 Casino Surveillance Survey Results
DESCRIPTION:In depth discussion of the findings of our survey for surveilla
 nce professionals. We will highlight the key findings\, best practices\, a
 nd emerging trends. 
CATEGORIES:Webinars
END:VEVENT
BEGIN:VEVENT
UID:35@iacsp.org
DTSTART;TZID=America/Los_Angeles:20211124T080000
DTEND;TZID=America/Los_Angeles:20211124T091500
DTSTAMP:20211104T213651Z
URL:https://iacsp.org/events/emergency-response-for-surveillance-operation
 /
SUMMARY:Emergency Response for Surveillance Operation
DESCRIPTION:In this session\, we will discuss the role of Surveillance duri
 ng an emergency and how we can aid the property during the event\, as well
  as\, assist in its mitigation\, and recovery efforts. Highlighted in our 
 discussion will be communication with other departments and responding eme
 rgency agencies and personnel. Significant events such as Active Shooter\,
  Workplace Violence\, and cage robberies will be a focus of this presentat
 ion. 
CATEGORIES:Webinars
END:VEVENT
BEGIN:VEVENT
UID:36@iacsp.org
DTSTART;TZID=America/Los_Angeles:20220225T080000
DTEND;TZID=America/Los_Angeles:20220225T093000
DTSTAMP:20220119T182044Z
URL:https://iacsp.org/events/part-2-emergency-response-for-surveillance-op
 eration/
SUMMARY:Part 2: Emergency Response for Surveillance Operation
DESCRIPTION:In this session\, we will continue to discuss the role of Surve
 illance during an emergency and how we can aid the property during the eve
 nt\, as well as\, assist in its mitigation\, and recovery efforts. Highlig
 hted in our discussion will be communication with other departments and re
 sponding emergency agencies and personnel. Significant events such as Acti
 ve Shooter\, Workplace Violence\, and cage robberies will be a focus of th
 is presentation. 
CATEGORIES:CSP,Webinars
END:VEVENT
BEGIN:VEVENT
UID:37@iacsp.org
DTSTART;TZID=America/Los_Angeles:20230329T090000
DTEND;TZID=America/Los_Angeles:20230329T103000
DTSTAMP:20230310T003218Z
URL:https://iacsp.org/events/casino-math-for-the-surveillance-professional
 /
SUMMARY:Casino Math for the Surveillance Professional
DESCRIPTION:In this session\, we will discuss the key numbers and statistic
 al information important to surveillance personnel. Understanding concepts
  such as house edge\, win and hold percentages\, handle and coin in\, amon
 g others\, is vital for surveillance professionals\, particularly at the m
 anager and director level. The attendee will be provided a basic understan
 ding of these concepts as well as how to use them to protect their propert
 y.
CATEGORIES:CSP,Webinars
END:VEVENT
BEGIN:VEVENT
UID:38@iacsp.org
DTSTART;TZID=America/Los_Angeles:20230630T090000
DTEND;TZID=America/Los_Angeles:20230630T103000
DTSTAMP:20230609T182418Z
URL:https://iacsp.org/events/tells-of-cheating-and-advantage-play/
SUMMARY:Tells of Cheating and Advantage Play
DESCRIPTION:In this session we will discuss the behavioral tells that may b
 e displayed by players and or employees when attempting to cheat or use ad
 vantage play against a table game or a slot machine. Other areas such as S
 portsbooks will also be included. Such tells can usually be detected with 
 even the most sophisticated cheating scams and advantage play types.
CATEGORIES:CSP,Webinars
END:VEVENT
BEGIN:VEVENT
UID:39@iacsp.org
DTSTART;TZID=America/Los_Angeles:20230804T090000
DTEND;TZID=America/Los_Angeles:20230804T103000
DTSTAMP:20230612T180543Z
URL:https://iacsp.org/events/sex-trafficking-rarely-a-happy-ending/
SUMMARY:Sex Trafficking - Rarely a Happy Ending
DESCRIPTION:Prostitution\, formerly known as “sex for money”\, a “vic
 timless crime” and a “vice”\, is a billion dollar industry that has 
 less to do with consenting adults and more to do with drugs\, gangs\, robb
 ery\, kidnaping\, sexual assault\, and homicide. We know that hotels are o
 ften where these crimes originate\, but the casino provides an abundance o
 f new victims\, cash\, and a place to make deals of all sorts. This affect
 s the property’s reputation\, the integrity of its management\, and its 
 bottom line. Understanding the process of exploitation and the associated 
 crimes will make prostitution easier to prevent. We will go through the pr
 ocess of trafficking\, the methods they use\, and then drill down on the c
 rimes they commit so we can mitigate this scourge that may be more prevale
 nt than you think.
CATEGORIES:CSP,Webinars
END:VEVENT
BEGIN:VEVENT
UID:40@iacsp.org
DTSTART;TZID=America/Los_Angeles:20230817T090000
DTEND;TZID=America/Los_Angeles:20230817T103000
DTSTAMP:20230704T184025Z
URL:https://iacsp.org/events/slot-advantage-play/
SUMMARY:Slot Advantage Play
DESCRIPTION:Freeplay Fraud\, detection and our attempts at preventing the a
 ct\nMust-Hit Jackpots\, a general overview of how the math works using our
  in-house example(s)\, how to detect/what to look for and overall what it 
 does to your “good players"\nPersistent State Slot Machines\, what they 
 are with examples\, what the advantage player is looking for\, detection a
 nd prevention methods
CATEGORIES:CSP,Webinars
END:VEVENT
BEGIN:VEVENT
UID:41@iacsp.org
DTSTART;TZID=America/Los_Angeles:20231108T090000
DTEND;TZID=America/Los_Angeles:20231108T103000
DTSTAMP:20231025T185727Z
URL:https://iacsp.org/events/investigations-audits-slot-analytics-insights
 -and-sds-credit-card-fraud/
SUMMARY:Investigations & Audits\, Slot Analytics & Insights\, and SDS & Cre
 dit Card Fraud
DESCRIPTION:This session\, presented by the ilani Resort team\, will discus
 s: 1. Proactive Investigations & Audits: Ensuring Integrity & Reducing Ris
 ks in Hospitality and Gaming Operations\; 2. Unlocking Slot Analytics & In
 sights: From Free Play INV to Data-Driven Strategies\; 3. Mastering SDS & 
 Fraud Prevention: From Test Accounts to Slot Tickets & Credit Card Investi
 gations.
CATEGORIES:CSP,Webinars
END:VEVENT
BEGIN:VEVENT
UID:43@iacsp.org
DTSTART;TZID=America/Los_Angeles:20240131T090000
DTEND;TZID=America/Los_Angeles:20240131T103000
DTSTAMP:20240119T171219Z
URL:https://iacsp.org/events/loss-prevention-the-importance-of-understandi
 ng-the-fraud-triangle/
SUMMARY:Loss Prevention: The Importance of Understanding the Fraud Triangle
DESCRIPTION:In loss prevention\, the importance of understanding and being 
 able to apply the fraud triangle is of the utmost importance for the prev
 ention\, detection\, and investigation of internal theft and fraud. The f
 raud triangle states that individuals are motivated to commit crime when 
 three elements come: (1) perceived pressure\, (2) perceived opportunity\, 
 and (3) some way to rationalize the theft or fraud as not being inconsiste
 nt with one's values.\n\nAs surveillance and security professionals we see
  the fraud triangle in action every day\, but we often don't recognize tha
 t using it to identify the elements prior to an event will aid us in deter
 ring the crime from occurring at all or detecting it before it becomes cos
 tly.\n\nThis session will address understanding the fraud triangle and u
 sing it to protect your property.
CATEGORIES:CSP,Webinars
END:VEVENT
BEGIN:VEVENT
UID:44@iacsp.org
DTSTART;TZID=America/Los_Angeles:20240229T090000
DTEND;TZID=America/Los_Angeles:20240229T103000
DTSTAMP:20240220T173552Z
URL:https://iacsp.org/events/slot-advantage-play-and-persistent-state-slot
 -machines/
SUMMARY:Slot Advantage Play and Persistent State Slot Machines
DESCRIPTION:Domain II: Game Protection - Slot Protection\n\nSlot advantage 
 play is still alive and well\, and can fly under the radar through the pop
 ularization of persistent state slot machines. Modern surveillance teams s
 hould be able to identify the associated tells surrounding this problem an
 d implement processes to protect their properties.\n\nPresenter: Mike Kell
 ey\, CSP\n\nMike Kelley has been in the gaming surveillance industry for 8
  years and in a management position for 5. A member of IACSP since 2020\, 
 Mike has made several contributions to White Papers as well as presentatio
 ns of Internal Theft & Fraud and Cheating Tells. Before entering the gamin
 g industry\, Mike served 6 years in the United States Navy as an Intellige
 nce Specialist. There\, he honed his skills in refining raw intelligence &
  data into practical and useful information. His focus on mission planning
  and training has translated to leading one of Washington’s most product
 ive and talented Surveillance teams. Mike has climbed the ranks under prol
 ific mentorship from Derk Boss and currently works for Jeff Murphy at Ange
 l of the Winds Casino.\n\nCEU and certificate will be awarded upon complet
 ion of the live webinar and quiz.
CATEGORIES:CSP,Webinars
END:VEVENT
BEGIN:VEVENT
UID:45@iacsp.org
DTSTART;TZID=America/Los_Angeles:20240322T090000
DTEND;TZID=America/Los_Angeles:20240322T103000
DTSTAMP:20240305T174520Z
URL:https://iacsp.org/events/cybercrime-and-cyber-security/
SUMMARY:Cybercrime and Cyber Security
DESCRIPTION:In this session\, we will discuss the rising incidents of cyber
 crime occurring at our gaming properties. Long considered by security and 
 surveillance professionals to be an IT issue and responsibility\, recent l
 osses of hundreds of thousands to millions of dollars have focused our att
 ention to what our role should be in the protection of our property from c
 yber criminals.\n\nThere are some steps\, practices\, and protocols we can
  take to assist in protecting the property from such crime. What we know t
 o do will be discussed\, and attendees will have the ability to share thei
 r stories\, and the countermeasures they’ve employed.
CATEGORIES:CSP,Webinars
END:VEVENT
BEGIN:VEVENT
UID:46@iacsp.org
DTSTART;TZID=America/Los_Angeles:20240430T090000
DTEND;TZID=America/Los_Angeles:20240430T103000
DTSTAMP:20240412T160903Z
URL:https://iacsp.org/events/let-your-voice-be-heard/
SUMMARY:Let Your Voice Be Heard
DESCRIPTION:An interactive session for members to discuss the future of IAC
 SP\, including training\, white papers\, conferences\, and more …
CATEGORIES:Webinars
END:VEVENT
BEGIN:VEVENT
UID:48@iacsp.org
DTSTART;TZID=America/Los_Angeles:20240729T090000
DTEND;TZID=America/Los_Angeles:20240729T103000
DTSTAMP:20240726T172334Z
URL:https://iacsp.org/events/casino-math-know-your-numbers/
SUMMARY:Casino Math: Know Your Numbers
DESCRIPTION:This presentation will cover the basics of Casino Math and how 
 it relates to Surveillance\ninvestigations. We will cover terms like house
  edge\, theoretical win\, hold percentage\, etc. and\nwhy it is important 
 for investigators to know these terms and how they are calculated.\nInvest
 igators should be aware of these formulas so that they can effectively aud
 it table games\,\nslots\, and player development. Table games and slots pe
 rformance as well as individual players’\nworth are determined exclusive
 ly by the numbers in these ratings – Surveillance must be able to\ncalcu
 late and reverse engineer these numbers to verify the validity of ratings.
  These numbers\ninfluence decisions up to the executive level and must be 
 accurate. None other than the\nSurveillance department can verify beyond d
 oubt that what is being documented is correct. The\nnumbers can even prove
  marketing or table games personnel scams or errors.
CATEGORIES:CSP,Webinars
END:VEVENT
BEGIN:VEVENT
UID:49@iacsp.org
DTSTART;TZID=America/Los_Angeles:20250227T090000
DTEND;TZID=America/Los_Angeles:20250227T103000
DTSTAMP:20250217T200953Z
URL:https://iacsp.org/events/surveillance-survey-discussion-we-need-your-i
 nput/
SUMMARY:Surveillance Survey Discussion: We need your input!
DESCRIPTION:We will discuss the information developed by the surveillance s
 urvey and how it applies to current operations\, issues and trends. Our ob
 jective is to obtain input from IACSP members on what is important for the
 m to know\, what their current issues are\, and how the survey can be used
  to gather such information and put it together in an useable format that 
 can be used by surveillance leadership.  
CATEGORIES:CSP,Webinars
END:VEVENT
BEGIN:VEVENT
UID:50@iacsp.org
DTSTART;TZID=America/Los_Angeles:20250319T100000
DTEND;TZID=America/Los_Angeles:20250319T113000
DTSTAMP:20250306T161110Z
URL:https://iacsp.org/events/sportsbook-operation-and-protection/
SUMMARY:Sportsbook Operation and Protection
DESCRIPTION:In this session\, we discuss how Sportsbooks should operate and
  what the surveillance department needs to know. Emphasis on how to detect
  suspicious activity including consistent winners\, and unusual trends are
  highlighted. 
CATEGORIES:CSP,Exams,Webinars
END:VEVENT
BEGIN:VEVENT
UID:51@iacsp.org
DTSTART;TZID=America/Los_Angeles:20250416T090000
DTEND;TZID=America/Los_Angeles:20250416T103000
DTSTAMP:20250325T000113Z
URL:https://iacsp.org/events/protecting-video-evidence-with-signed-video-i
 n-the-age-of-deep-fakes/
SUMMARY:Protecting Video Evidence with Signed Video in the Age of Deep Fake
 s
DESCRIPTION:With the help of AI\, altering video is becoming very easy. Thi
 s will become a huge challenge for those of us that capture\, store\, and 
 transfer video evidence. In this session\, we will discuss the current sta
 te of AI video and how the video industry is helping by adding countermeas
 ures to guarantee the authenticity of recorded video.
CATEGORIES:CSP,Exams,Webinars
END:VEVENT
BEGIN:VEVENT
UID:53@iacsp.org
DTSTART;TZID=America/Los_Angeles:20250521T090000
DTEND;TZID=America/Los_Angeles:20250521T103000
DTSTAMP:20250430T203911Z
URL:https://iacsp.org/events/electronic-table-games/
SUMMARY:Electronic Table Games
DESCRIPTION:Electronic Table Games - Malcolm Rutherford\, EVP Strategic Ope
 rations\, eConnect Inc - Think your Electronic Table Games are secure? Thi
 nk again. In this webinar\, we expose the hidden vulnerabilities—technic
 al flaws\, procedural gaps\, and mathematical loopholes—that can turn ET
 Gs into easy targets. From rigged roulette wheels and hacked door sensors 
 to insider scams and broken RNGs\, we’ll show how real-world attackers e
 xploit weak hardware\, rushed deployments\, and sloppy math. Static testin
 g and vendor promises aren’t enough. You’ll learn proven strategies to
  harden your defenses: tamper-proofing hardware\, using real-time anomaly 
 detection\, training staff to spot hybrid attacks\, and demanding true thi
 rd-party audits. ETGs aren’t “plug and play”—they’re high-value 
 targets that demand constant attention. Get the knowledge you need to outs
 mart those looking to beat your games before they beat you.
CATEGORIES:CSP,Exams,Webinars
END:VEVENT
BEGIN:VEVENT
UID:52@iacsp.org
DTSTART;TZID=America/Los_Angeles:20250625T090000
DTEND;TZID=America/Los_Angeles:20250625T103000
DTSTAMP:20250401T180838Z
URL:https://iacsp.org/events/state-of-the-association-let-your-voice-be-he
 ard/
SUMMARY:State of the Association (Let Your Voice Be Heard)
DESCRIPTION:The International Association of Certified Surveillance Profess
 ionals (IACSP) is committed to evolving with the needs of its members. Le
 t Your Voice Be Heard is an interactive session designed to give members a
  platform to share their insights\, ideas\, and expectations for the futur
 e of IACSP. This session provides an open forum to discuss professional de
 velopment opportunities\, industry trends\, training resources\, certifica
 tion enhancements\, and member engagement initiatives. Your feedback will 
 help shape the direction of IACSP\, ensurig it remains a valuable resource
  for surveillance professionals worldwide. Join us and contribute to the f
 uture of our profession.
CATEGORIES:Webinars
END:VEVENT
BEGIN:VEVENT
UID:54@iacsp.org
DTSTART;TZID=America/Los_Angeles:20250716T090000
DTEND;TZID=America/Los_Angeles:20250716T103000
DTSTAMP:20250616T155835Z
URL:https://iacsp.org/events/liability-and-risk/
SUMMARY:Liability and Risk
DESCRIPTION:Liability and Risk for Surveillance Personnel - Chuck Barry and
  Al Zajic - This webinar will address the typical surveillance related ris
 k mitigation strategies that surveillance can assist in managing the defen
 se of litigation in gaming environments. Avoiding common issues related to
  video retention\, spoliation allegations\, written reporting\, logs\, and
  policy and procedure will be covered. Benefits of conducting smart compre
 hensive video investigation and reviews forensically (after the fact) will
  be addressed. Two national security experts who actively defend casino pr
 operties will also present short case studies and the end result of good\,
  bad (and ugly) examples that will help mitigate claims and lawsuit.
CATEGORIES:CSP,Exams,Webinars
END:VEVENT
BEGIN:VEVENT
UID:55@iacsp.org
DTSTART;TZID=America/Los_Angeles:20250806T090000
DTEND;TZID=America/Los_Angeles:20250806T103000
DTSTAMP:20250430T205400Z
URL:https://iacsp.org/events/video-analytics-and-ai-update/
SUMMARY:Video Analytics and AI Update
DESCRIPTION:Video Analytics and AI Update - Rob Prady/Axis Communications -
  Video Analytics is an ever changing topic.  This session we will review a
 n assortment of the current analytics offerings in the market and where th
 e market is headed\, short term and long term future
CATEGORIES:CSP,Exams,Webinars
END:VEVENT
BEGIN:VEVENT
UID:56@iacsp.org
DTSTART;TZID=America/Los_Angeles:20250917T090000
DTEND;TZID=America/Los_Angeles:20250917T103000
DTSTAMP:20250430T210659Z
URL:https://iacsp.org/events/csp-certification-ceus-and-online-training-el
 evate-your-expertise/
SUMMARY:CSP Certification\, CEUs\, and Online Training: Elevate Your Expert
 ise
DESCRIPTION:Earning and maintaining the Certified Surveillance Professional
  (CSP) certification is vital for security and surveillance professionals 
 seeking to validate their expertise and stay ahead in the industry. To ret
 ain certification\, professionals must complete Continuing Education Units
  (CEUs)\, ensuring they remain up to date with evolving threats and techno
 logies.\nThe International Association of Certified Surveillance Professio
 nals (IACSP) now offers a flexible way to earn CEUs through online eLearni
 ng courses. Join our upcoming webinar for a detailed guide on the CSP cert
 ification process\, renewal requirements\, and online training options. Le
 arn how to access courses designed to fit your schedule and advance your c
 areer.
CATEGORIES:CSP,Exams,Webinars
END:VEVENT
BEGIN:VEVENT
UID:57@iacsp.org
DTSTART;TZID=America/Los_Angeles:20251015T090000
DTEND;TZID=America/Los_Angeles:20251015T103000
DTSTAMP:20250430T211710Z
URL:https://iacsp.org/events/internal-theft-and-fraud/
SUMMARY:Internal Theft and Fraud
DESCRIPTION:Internal Theft and Fraud - Derk Boss - Internal theft and fraud
  is responsible for the largest\, continuing losses a gaming resort will e
 xperience. Because internal scams and schemes are perpetrated by our own e
 mployees \, either working alone or in collusion with others\, they are hi
 dden in plain sight. Fortunately\, such illicit activity leaves an evident
 iary trail that can be used to detect the scam. This session highlights ho
 w surveillance personnel can proactively identify developing or existing i
 nternal theft and fraud. 
CATEGORIES:CSP,Exams,Webinars
END:VEVENT
BEGIN:VEVENT
UID:59@iacsp.org
DTSTART;TZID=America/Los_Angeles:20251113T090000
DTEND;TZID=America/Los_Angeles:20251113T171500
DTSTAMP:20251103T215237Z
URL:https://iacsp.org/events/iacsp-all-day-online-learning-experience-for-
 casino-surveillance-security-professionals/
SUMMARY:IACSP All-Day Online Learning Experience for Casino Surveillance & 
 Security Professionals
DESCRIPTION:Join the International Association of Certified Surveillance Pr
 ofessionals (IACSP) for a full day of advanced training and professional d
 evelopment tailored for casino surveillance and security professionals. Th
 is virtual learning experience showcases IACSP’s newest content and most
  popular webinars\, designed to elevate your expertise and support members
  preparing for IACSP certification.\n\nWhy Attend\n•	Gain insider insigh
 ts from leading experts in surveillance\, compliance\, and investigations.
 \n•	Stay current on emerging trends and best practices across casino ope
 rations.\n•	Connect with peers and engage in open discussion during the 
 interactive roundtable.\n•	Earn professional development credit toward I
 ACSP certification.\n
CATEGORIES:CSP,Exams,Webinars
END:VEVENT
BEGIN:VEVENT
UID:58@iacsp.org
DTSTART;TZID=America/Los_Angeles:20251217T090000
DTEND;TZID=America/Los_Angeles:20251217T103000
DTSTAMP:20251103T173325Z
URL:https://iacsp.org/events/casino-math/
SUMMARY:Casino Math
DESCRIPTION:Casino Math - Knowing the math behind the games is critical for
  protecting them. A surveillance team that pays attention to game performa
 nce no longer works in the dark\, they can can isolate and go directly to 
 the game(s) that are losing. Knowing your number applies to Food and Bever
 age too. In this session we learn the tradecraft that makes a poor surveil
 lance room into a good one\, and a good room a great one! 
CATEGORIES:CSP,Exams,Webinars
END:VEVENT
BEGIN:VEVENT
UID:61@iacsp.org
DTSTART;TZID=America/Los_Angeles:20260415T090000
DTEND;TZID=America/Los_Angeles:20260415T103000
DTSTAMP:20260410T160321Z
URL:https://iacsp.org/events/best-practices-for-operating-a-world-class-su
 rveillance-room/
SUMMARY:Best Practices for Operating a World Class Surveillance Room
DESCRIPTION:This webinar explores the essential strategies\, skills\, and s
 tandards needed to operate a high-performing surveillance room. It covers 
 how to effectively train surveillance staff and supervisors\, including th
 e core topics teams should be prepared for to perform confidently and cons
 istently. Attendees will learn how to run operations proactively\, apply p
 roven surveillance tradecraft\, identify areas of greatest risk\, and impl
 ement the right countermeasures to strengthen overall security and perform
 ance.
CATEGORIES:CSP,Exams,Webinars
END:VEVENT
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